Description
AuthorHoward Tiersky
Publisher
Binding paperback
Condition some bend on pages Advance Review copy
Summary
Winning Digital Customers by Howard Tiersky is a comprehensive guide to digital transformation, offering a proven five-step roadmap that empowers companies to effectively reshape themselves to thrive in the digital age. The book provides actionable strategies, templates, and an online assessment to help businesses drive customer-centric digital initiatives. It includes insights into design thinking, innovation, and customer journey mapping, making it an essential resource for leaders looking to enhance customer experience and digital engagement. With practical steps and case studies, Tiersky, a leading expert in digital transformation, offers readers a clear path to winning over today’s digitally savvy customers.